![]() ![]() The Dashboard tab provides a quick synopsis of sales, purchase orders, RMA,s etc. These items are monitored on a daily basis due to their sensitive nature. I use the feature to monitor our milk products (Soy, Lactaid, Rice Milk, Goats Milk, etc.) to make sure we have enough on hand at all times to ensure we receive Federal reimbursement for meals served. ![]() FishBowl will also let us know an item is nearing its expiration date prior to processing the shipment.Īnother feature of FishBowl that has come in handy is the ability to monitor specific warehouse stock. The expiration dates are printed on the packing slip that goes out with each order and helps us resolve expiration date issues. The tracking feature on a warehouse part has helped to track expiration dates on food (milk, yogurt, cheese, etc.). ![]() Each vendor has their own part unit of measure and unit of measure conversion, which makes processing receipts magic (well almost). We have set up reorder points and default vendors, which makes placing orders to replenish warehouse stock easy and nearly effortless. This email feature has greatly reduced the number of calls received from our classrooms requesting status on their order and when it will be sent to them (I really, really like it). When the order has been shipped, another e-mail is sent to let the requestor know the order is on it's way. request, an email is sent to the requestor letting them know Purchasing has received their order and it is in the process of being filled. One of the features I like about FishBowl is that as soon as Purchasing processes the classroom/dept. We needed a fully integrated inventory software program that not only supported our classrooms, but would provide the Finance dept. We started looking for new inventory software when the software we had did not support the Windows 7 that we were upgrading to. Once it is approved, it goes to the Purchasing office were it is imported into FishBowl (all done electronically within the magic of computer land.and the IT department). to place their order which is in turn sent to the approving supervisor. Our system uses SharePoint, which is accessed by each classroom/dept. We are a Head Start agency that uses FishBowl to purchase, track, and issue inventory to 60 Head Start classrooms and agency departments. If you are considering using their products or services I would recommend in the strongest of language possible to not do any business with this company. We are now currently pursuing legal action. Rather than try to do what is right and work things through, they have opted to take a hard line on this issue with no flexibility at all. The server has been down for long time periods (days at a time), credit card systems won't integrate properly and the software crashes regularly on our machines. Integrations, services, implementation support, and custom reports were paid for and never received. Worst of all, because of their lack of responsiveness, they claim that we are not eligible for a refund on the software because we are past the time limit for the satisfaction guarantee. We paid for a number of items that we have not received months later, went weeks without receiving responses from them during the implementation process, and were verbally promised things that they have walked back or denied entirely. We purchased inventory software from Fishbowl and then had an exceptionally difficult time implementing the software.
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